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At Fashion Haven Shop (ulla-johnson.com), we cherish the bohemian spirit of trust and transparency as much as we value the artisanal craftsmanship in our designs. This Privacy Policy outlines how we collect, use, and protect your personal information with the same care we devote to our signature prints and flowing silhouettes.

1. Information We Collect

Like the thoughtful details in our globally-inspired collections, we gather only what’s essential:

  • Personal Details: Your name, email address, shipping/billing addresses, and phone number – as delicate as the embroidery on our dresses
  • Payment Information: Processed securely through our trusted partners (Visa, MasterCard, JCB, PayPal) without storing full details on our servers
  • Style Preferences: Items viewed, purchases made, and wishlist selections to help curate your perfect bohemian wardrobe
  • Technical Data: IP address, browser type, and device information – treated with the same discretion as our private client fittings

2. How We Use Your Information

We handle your data with the same intention behind every Ulla Johnson seam:

  • To process your orders with the effortless grace of our checkout experience
  • To personalize recommendations like a trusted stylist who understands your aesthetic
  • To improve our services as thoughtfully as we develop our seasonal collections
  • To communicate about orders, promotions, and style inspiration – always with your permission

3. Data Sharing & Global Considerations

Like our limited-edition collaborations, we share information selectively:

  • Service Partners: Shipping carriers and payment processors who help deliver your treasures worldwide (excluding certain Asian and remote regions)
  • Legal Requirements: Only when absolutely necessary, as we value your privacy like our most exclusive designs
  • Business Transfers: In the rare event of restructuring, with continued protection of your information

4. Data Security – Our Artisanal Approach

We protect your information with the same dedication we apply to our craftsmanship:

  • Bank-grade encryption wrapping your data like our signature prints envelop your silhouette
  • Regular security audits as meticulous as our fabric inspections
  • Limited employee access – only those who need to know, like our private atelier

5. Your Rights – As Free-Spirited As Our Designs

You maintain control over your information:

  • Access & Correction: Review and update your details through your account
  • Data Portability: Request a copy of your information in a readable format
  • Deletion: Ask us to erase your data, subject to legal requirements
  • Preferences: Manage newsletter subscriptions with one click

Contact our Customer Care at [email protected] to exercise these rights.

6. Cookies & Tracking – Like Thoughtful Styling Notes

We use these digital tools to enhance your experience:

  • Essential Cookies: For smooth checkout and site functionality
  • Analytical Cookies: To understand how our collections resonate with you
  • Marketing Cookies: To share relevant style inspiration (only with consent)

Manage preferences through your browser settings or our cookie banner.

7. Policy Updates – Evolving Like Our Collections

We may update this policy as our business grows. Significant changes will be communicated with the same care we take in announcing our seasonal launches.

8. Contact Us – Like Visiting Our Atelier

For privacy inquiries, visit us at:
Fashion Haven Shop
3504 Irving Place
PHILADELPHIA, US 63463
Or email: [email protected]

Thank you for trusting us with your information as you trust us with your style journey.